page has a mission to provide our customers with
answers on most frequent questions.
Q What payment methods do you accept?
A
We currently accept Western Union and MoneyGram as a form of payment. After placing your order on the website, you will be guided through the payment process. If there is anything you have questions about concerning this, please don't hesitate to contact us and we will gladly help you.
Q How Do I Place An Order?
A
When you click a "BUY" link, you will be taken to our secure server
where you will set up your account. You will answer an online questionnaire to
provide information relevant to your medical condition. Once you complete the
questionnaire, you will see a confirmation page to review your answers for
accuracy. At this point, you will submit your order for processing.
In the event a physician needs to communicate with you to process your
medication request, please ensure that you give us accurate daytime and
nighttime telephone numbers, as well as an email address.
Q What
Happens Once I Submit My Order?
A If
approved, the physician will write the prescription and send it to the
pharmacy, where it will be filled and shipped to you via one of the courier
companies. Your prescription will include information explaining the usage,
dose and precautionary information for your medication. You will also receive
contact information for the pharmacist in case you have any questions after you
receive your medication.
Q What Are Your
Security Policies?
A
Our online ordering system uses the latest in Secure Encryption Technology. All
personal and credit card information is submitted with the highest level of
security and precautions. Our system also has safeguards in place to protect
against credit card fraud. Individuals attempting the fraudulent use of a
credit card will be reported.
Q Are Online
Consultations Legal?
A In
developing this new Internet medium for the delivery of health care services,
our organization is committed to meeting and exceeding current regulations.
RxHealthDrugs.com only utilizes licensed physicians. All medication is obtained
from legitimate pharmaceutical wholesalers, so you can rest assured you are
receiving the same medication as you would at your neighborhood pharmacy.
Q What
Prescription Medications Do You Dispense?
A We
only offer medications that can be prescribed from online consultations. Our
online pharmacy is one of the few with the largest product base on the market.
We offer over 2500 medications, in stock and ready to ship. No legitimate
online medical company will ever offer narcotics or addictive medications via
the Internet. The medications offered on our web site do not require a physical
examination. A thorough review of your medical history is sufficient.
Q What Are
Your Shipping Rates And Policies?
A Our pharmacy provides quite fast and not expensive airmail delivery to most
countries of the world. The shipping fee is only $15 and we provide FREE
standard shipping on all orders over $149. Usually it takes not more than 3
weeks for your order to be delivered. All orders are processed and shipped from
our certified, licensed, and secured pharmacy directly to your door.
Your order will be packaged discreetly for your privacy and protection.
Once your order has been shipped, we will send you an email to notify you that
your product has left our facility. From this point your product is only 7-21
days from arriving at your home or office. Please save this email (shipping
receipt) and in the unlikely event that your order has not arrived within three
weeks, reply to the email or use our Support Center link and our customer support department will immediately
rectify the situation.
We follow the procedures above in order to give our customers the best of all
buying experiences, and to get the product in your hands as quickly as
possible. Not only do customers love our products, but they also tell us they
greatly appreciate the efforts we take to get the product in their hands as
quickly and discreetly as it is possible. Happy customers result in a good
business, and we do all we can to keep our customers happy.
Q How do I change my order after it has been placed?
A
Unfortunately, we do not make any manual changes or cancellations after the
order is paid. The user interface allows orders to be edited before the payment
is made only.
Q How do I know
when my order has been shipped out?
A We always confirm our
customers about their order status changes via email, but some emails could
be failed because of the customer�s anti-spam security. In such cases, you need to pass the
authorization process via our website and see the status of your order
in the order history. If there is still a problem with
confirmation, our support team is open for any
of your questions.
Q Can you
ship to my country?
A We ship almost to all
over the world, where aviation mail can be delivered.
Q Do you ship to
P.O. Boxes?
A
Yes, we ship to P.O. Boxes.
Q What's The
Difference Between A Generic And A Brand-name Drug?
A
Not much, except for name and price. Because generic drug manufacturers are not
required to duplicate original medical studies proving the safety and
efficiency of the chemical compound, they can produce generic versions at much
lower costs, thus passing on these savings to the consumer.
Q Why Are
Generic Drugs Cheaper Than Brand-name Ones?
A
They're less expensive because of the patent system. When new drugs are first
introduced, most of them are patent-protected by the government for 17 years.
During that time, other companies can't sell the drug. This allows the company
that developed the drug to market it exclusively and make back the research
money that was spent to develop it.
When the patent runs out, drug companies can apply to the Food and Drug
Administration to sell generic versions of the drug. And because they don't
have to worry about investment costs, the competing companies can often sell
the drug for 50 to 80 percent less than the cost of the brand-name equivalent.
Q What Is The
Quality Of Generic Drugs?
A To
be considered "bioequivalent / therapeutically equivalent" to its
brand-name counterpart, a generic drug must have the identical active chemical
compounds, as well as the quantity and speed of absorption of its active
ingredients into the bloodstream. Sometimes the generic version of a drug may
differ in color or shape from its brand-name counterpart; these differences
have no effect on the medical action of the drug and are for commercial or
patent reasons only.
Q What Are The
Manufacturing Standards For Generic Drugs?
A The manufacturing facilities of all
pharmaceutical companies, whether they are the makers of brand-name or generic
drugs, must pass stringent and regular inspections by the relevant authorities.
There is no difference between the manufacturing standards set for generic
pharmaceutical companies and those set for brand-name pharmaceutical companies.
Many companies that produce brand-name drugs also make drugs sold under generic
labels and visa versa.